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Host

Company: The Peninsula Chicago
Location: Chicago
Posted on: November 1, 2024

Job Description:

Be part of a Five Star Five Diamond luxury brand, working in a busy, fast-paced environment. Exceptional health benefits package and 401(k) with company match.


  • Responsible for reservation handling, greeting, seating and farewell in the Restaurant as per hotel standards.
  • Perform pre-service and after-service procedures as per standards.
  • Confirm reservations and large parties 2 days in advance.
  • Handle on-the-day reservations to Peninsula standards.
  • Understand and accurately follow the standard of sequence of service.
  • Maintain the daily condition of all physical facilities and equipment in the restaurant and public area.
  • Take-out orders over the phone or in person.
  • Cash handling responsibilities.


    • At least 2 years of guest service experience.
    • Knowledge of Open Table or other computerized reservation system.
    • Some computer experience (Excel/Word).
    • Wine knowledge.
    • Micros experience.
    • Ability to multi-task.
    • Impeccable grooming and excellent presentation.
    • Outgoing, well-spoken, polite, level-headed, patient, and able to smile easily.
    • Ability to handle high stress situations.


      • 10 vacation days per year.
      • 9 holiday days per year.
      • 5 Chicago Paid Sick Leave days per year.
      • 5 Chicago Paid Leave days per year.
      • Complimentary employee meals.
      • Discounted parking.
      • Discounted and complimentary room nights at The Peninsula Hotels.
      • 50% restaurant discount.
      • 50% discount on spa services.
      • 25% discount on spa retail.
      • 80% company-paid medical, dental, and vision coverage.
      • Complimentary life insurance.
      • Complimentary long-term disability.
      • Retirement plan with 5% company match.

        We are delighted to consider your resume for further evaluation. Work authorization in the United States is required for consideration.

Keywords: The Peninsula Chicago, Elgin , Host, Other , Chicago, Illinois

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