Product Designer - EPX.xd
Company: Capital One
Location: Chicago
Posted on: October 29, 2024
Job Description:
11 West 19th Street (22008), United States of America, New York,
New YorkProduct Designer - EPX.xdWe are currently seeking a UX/UI
Designer to join our EPX.xd team. The EPX.xd team works closely
with internal Enterprise products designed to help improve
associates' experience to enable them to perform their jobs more
efficiently and effectively. We are passionate about advocating for
user needs and delivering world-class products that redefine our
customers' day-to-day financial activities.The Design team at
Capital One is at the forefront of enriching our customers' digital
and physical experiences. We champion a thriving environment of
collaboration, authenticity and healthy critique, in which we honor
diversity of thought, create a culture of belonging, and elevate
one another. If you're an innovator and storyteller who embraces an
environment where you can experiment, learn, and change banking for
good, we would love to hear from you. -What You'll Do:Collaboration
& Connection
- Collaborating with technology, product, and business teams to
uncover customer and business needs - then translating them into
intuitive and engaging digital experiences
- Participating in translating complex ideas into understandable
concepts that evolve and enhance the product experience -
- Advocating for the customer through human centered design
methods, including: discovery, research, whiteboarding sessions,
and user testing
- Championing prioritization of design centered product
enhancements grounded in research and analysis
- Connecting with design community peers by learning, sharing,
and teaching
- Working with partners and teams across various geographie
- Embracing and advocating for an experience mindset - this is as
important to the work as the resultsDiscovery & Delivery
- Supporting early product definition by working with partners to
participate in discovery sessions that uncover customer pain points
and opportunities
- Demonstrating familiarity with design tools to deliver concepts
and enable successful collaboration across teams
- Participate in end-to-end product design by:
- Working with researchers to understand customer needs and
define opportunities - through usability and empathy studies
- Creating process and user flows, wireframes, journey maps and
interaction models, resulting in low to high fidelity
prototypes
- Designing within existing - and creating new - standards to
contribute to our internal design system, best practices, and
guidelines
- Supporting effective storytelling and presentation of visual
concepts to various stakeholders
- Creating high fidelity design assets for acceptance,
development, and delivery to market in partnership with technology
colleaguesBasic Qualifications:
- At least 4 years of experience with User Experience design
-Preferred qualifications:
- Experience planning and/or facilitating workshops with
cross-functional teams
- Portfolio of work which includes examples of product and visual
design
- Experience working closely with developers and system
architects
- At least 2 years of experience with Complex Data Product
Eco-Systems
- At least 2 years of experience with visual design
- At least 2 years of experience working with large Enterprise
teams
- Experience in Service Design or using Service Design methods
and processesAt this time, Capital One will not sponsor a new
applicant for employment authorization for this position.The
minimum and maximum full-time annual salaries for this role are
listed below, by location. Please note that this salary information
is solely for candidates hired to perform work within one of these
locations, and refers to the amount Capital One is willing to pay
at the time of this posting. Salaries for part-time roles will be
prorated based upon the agreed upon number of hours to be regularly
worked.New York City (Hybrid On-Site): $134,100 - $153,000 for Pr.
Associate, Design; $114,700 - $130,900 for Sr. Associate, DesignSan
Francisco and San Jose, California (Hybrid On-Site): $142,100 -
$162,100 for Pr. Associate, Design; $121,400 - $138,600 for Sr.
Associate, DesignIllinois (Hybrid On-Site): $125,000 - $142,600 for
Pr. Associate, Design; $106,900 - $122,000 for Sr. Associate,
DesignCandidates hired to work in other locations will be subject
to the pay range associated with that location, and the actual
annualized salary amount offered to any candidate at the time of
hire will be reflected solely in the candidate's offer letter.This
role is also eligible to earn performance based incentive
compensation, which may include cash bonus(es) and/or long term
incentives (LTI). Incentives could be discretionary or non
discretionary depending on the plan.Capital One offers a
comprehensive, competitive, and inclusive set of health, financial
and other benefits that support your total well-being. Learn more
at the -. Eligibility varies based on full or part-time status,
exempt or non-exempt status, and management level.This role is
expected to accept applications for a minimum of 5 business days.No
agencies please. Capital One is an equal opportunity employer
committed to diversity and inclusion in the workplace. All
qualified applicants will receive consideration for employment
without regard to sex (including pregnancy, childbirth or related
medical conditions), race, color, age, national origin, religion,
disability, genetic information, marital status, sexual
orientation, gender identity, gender reassignment, citizenship,
immigration status, protected veteran status, or any other basis
prohibited under applicable federal, state or local law. Capital
One promotes a drug-free workplace. Capital One will consider for
employment qualified applicants with a criminal history in a manner
consistent with the requirements of applicable laws regarding
criminal background inquiries, including, to the extent applicable,
Article 23-A of the New York Correction Law; San Francisco,
California Police Code Article 49, Sections 4901-4920; New York
City's Fair Chance Act; Philadelphia's Fair Criminal Records
Screening Act; and other applicable federal, state, and local laws
and regulations regarding criminal background inquiries.If you have
visited our website in search of information on employment
opportunities or to apply for a position, and you require an
accommodation, please contact Capital One Recruiting at
1-800-304-9102 or via email at . All information you provide will
be kept confidential and will be used only to the extent required
to provide needed reasonable accommodations.For technical support
or questions about Capital One's recruiting process, please send an
email to Capital One does not provide, endorse nor guarantee and is
not liable for third-party products, services, educational tools or
other information available through this site.Capital One Financial
is made up of several different entities. Please note that any
position posted in Canada is for Capital One Canada, any position
posted in the United Kingdom is for Capital One Europe and any
position posted in the Philippines is for Capital One Philippines
Service Corp. (COPSSC).
Keywords: Capital One, Elgin , Product Designer - EPX.xd, Other , Chicago, Illinois
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