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Technical Trainer

Company: VirtualVocations
Location: Racine
Posted on: November 20, 2024

Job Description:

A company is looking for a Technical Trainer to educate and train the Access Center department.



Key Responsibilities:

Design and deliver training materials and instructional strategies for Access Center personnel
Ensure effective training on registration, scheduling, insurance processes, and customer service standards
Maintain and update training materials and Standard Operating Procedures to ensure compliance and efficiency


Required Qualifications:

High School Diploma required
Minimum 2 years of contact center experience, preferably in healthcare
Experience with healthcare scheduling workflows
Minimum of 2 years in Training and Development preferred
Medical terminology skills preferred

Keywords: VirtualVocations, Elgin , Technical Trainer, IT / Software / Systems , Racine, Illinois

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