Security Analyst - Access and Identity Management - Remote

Company: Viva USA Inc.
Location: Madison
Posted on: April 26, 2025

Job Description:

Title: Security Analyst - Access and Identity Management - Remote

Do you have the right skills and experience for this role Read on to find out, and make your application.










Mandatory skills:


Active Directory Users, Computer utility,
Access Control Management, applying ACM, account provisioning,
Microsoft Entra, Azure, cloud services,
Change management controls, Customer Relationship Management, CRM, ticketing system, Cherwell, ServiceNow, Change Management Database, CMDB,
Microsoft Office Suite, Word, Excel, Outlook,
Business communication principles, Business communication techniques, Requested software, Requested tools,
Cayosoft, provisioning accounts, Salesforce user, profile management, provisioning Microsoft O365 licensing,
account provisioning, password resets, account management processes,
Microsoft Active Directory account provisioning, Identity and Access Management issues, documenting process, documenting procedures,
Microsoft O365 suite, multi-domain, multi-directory, PowerShell,
provisioning, de-provisioning account, data permissions









Description:

This Security Analyst position is part a dynamic and versatile team that concentrates on Access Control Management (ACM), and applying ACM best practices in account provisioning, password resets, and other account management processes in a multi-domain organization. The position will report to the client Section Manager or Supervisor overseeing the Access and Identity Management Support team (AIMS), this position will function as an Access and Identity Management Administrator for The client. The AIMS team is positioned within the Technical Operations and Support Section (TOSS) in the client. The team is responsible for provisioning and de-provisioning account and data permissions for our client's Customers and Partners needing access to various technology environments and associated data.

This position will work with team members, project staff, and other stakeholders to improve and integrate AIMS processes. This position will also assist in the development and updating of documentation.
Technologies include, but are not limited to, Active Directory, Entra (Azure) Active Directory, Dynamics 365, ticket tracking systems such as Cherwell, and use of general office tools such as Microsoft Word, Excel, and Outlook.
This position requires strong customer service skills, communication, organizational skills, and prioritization skills.
A good candidate will have the ability to work with minimal supervision, switch between multiple tasks as needed, ability to work within a team and as an individual, and the ability to generate or update documentation.
Rotating 24x7 on call will be required.

Required Qualification:
Active Directory Users and Computer utility 5 years
Access Control Management, and applying ACM best practices in account provisioning, 5 years
Microsoft Entra (Azure) cloud services 5 years
Change management controls within a Customer Relationship Management (CRM) ticketing system like Cherwell, ServiceNow, or a Change Management Database (CMDB) system. 5 years
Microsoft Office Suite (i.e. Word, Excel, Outlook, etc.) 5 years
Business communication principles and techniques 5 years
Requested software or tools experience
Cayosoft experience provisioning accounts
Salesforce user and profile management
Experience and knowledge in provisioning Microsoft O365 licensing

Top 3-4 skills required for the position:
Experience with Access Control Management (ACM), and applying ACM best practices in account provisioning, password resets, and other account management processes.
Experience with Microsoft Active Directory account provisioning.
Experience in troubleshooting Identity and Access Management issues for software.
Experience with documenting process or procedures.

Nice to have skills:
Experience supporting access to Microsoft O365 suite of services.
Experience with Microsoft Active Directory account provisioning in a multi-domain or multi-directory environment.
Experience using PowerShell to provide account information.

Notes:
8:00 AM - 5:00 PM
100% remote





VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at hr@viva-it.com for any complaints, comments and suggestions.




Contact Details :

Account co-ordinator: Binodh M.T, Phone : (408) 709 3343, Email: staffing10@viva-it.com

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
staffing10@viva-it.com - http://www.viva-it.com
Remote working/work at home options are available for this role.

Keywords: Viva USA Inc., Elgin , Security Analyst - Access and Identity Management - Remote, Executive , Madison, Illinois