Associate Director, Operations Chicago, IL
Company: Publicis Health Media
Location: Chicago
Posted on: October 19, 2024
Job Description:
PHM is the leading health media agency in the US. We are
designed for-and dedicated to-delivering solutions that connect
people with meaningful health and wellness solutions every day.
Guided by our genuine passion for health and wellness, our work
across the entire media ecosystem helps patients navigate the most
important moments of their healthcare journeys.While we have grown
to be the No. 1 agency in our industry, at heart we're still a
startup. It's that energy and spirit of innovation that allows us
to create bold and meaningful "health media firsts" for our
clients, and to do it all with #phmlove.Job
DescriptionOverview:This is a hybrid role, requiring three days
in-office each week. If you are contacted for an interview, your
recruiter will discuss specifics with you, inclusive of any
necessary reasonable accommodations.The Associate Director, Client
Operations is an important role within the Publicis Health Media
team, responsible for monitoring and building internal operational
processes throughout the account. The Associate Director, Client
Operations will also monitor and enhance a reporting tool used
throughout the account. Data integrity is of utmost importance, so
attention to detail is an important attribute required for this
position.Role Objectives:
- Partner with the planning, investment, operations, finance, and
reconciliation teams to execute the end-to-end financial management
process inclusive of budget authorization, client billing, supplier
invoice reconciliation and payment, and compliance with
internal/external audit requirements
- Partner with Finance and Procurement teams to deliver financial
reporting and tracking (e.g. monthly analysis of planned vs. actual
spend, delivery reporting, etc.)
- Manage the tools, systems, and process that allow sound
financial operations including planning/investment team support and
training
- Build relationships with internal stakeholders and groups,
facilitating cooperation between the planning and activation
functions that manage daily client business
- Build and develop relationships with client business directors
and brand teams, ensuring that client and overall data proposition
is relevant and aligns with strategy direction
- Drive a culture of always-on, data-driven decision-making to
institutionalize the use of consumer-driven analytics in media and
marketing investment planning
- Grow product delivery and agency revenue organically by
cross-selling and up-selling value analytical products across
client divisions, markets & categories
- Scope and direct advanced analytics projects to ensure that the
deliverables are designed to answer valuable client and media team
questions, and that timelines and scope are
observedQualificationsMinimum Qualifications:
- 4+ years of experience in agency operations
- Analytical skills with a foundation in strategic
management
- Proficient with Media Tools and MS Excel
- Experience in client finance and project managementAdditional
InformationOur Publicis Groupe motto "Viva La Diff--rence" means
we're better together, and we believe that our differences make us
stronger. It means we honor and celebrate all identities, across
all facets of intersectionality, and it underpins all that we do as
an organization. We are focused on fostering belonging and creating
equitable & inclusive experiences for all talent.Publicis Groupe
provides robust and inclusive benefit programs and policies to
support the evolving and diverse needs of our talent and enable
every person to grow and thrive. Our benefits package includes
medical coverage, dental, vision, disability, 401K, as well as
parental and family care leave, family forming assistance, tuition
reimbursement, and flexible time off.All your information will be
kept confidential according to EEO guidelines.
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Keywords: Publicis Health Media, Elgin , Associate Director, Operations Chicago, IL, Executive , Chicago, Illinois
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